This Privacy Policy (hereinafter referred to as the “Policy”) describes the Company policies and procedures on the collection, use, processing and disclosure of your information when you use the Services we provide at the RETTRAC APP and tells you about your privacy rights and how the law protects you.
This Privacy Policy is an electronic record under the Information Technology Act, 2000 and the rules made there under and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000, from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this Privacy Policy binding.
This Privacy Policy is published under the requirements specified by the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) rules, 2011, made under the Information Technology Act, 2000 and other applicable laws.
The Privacy Policy and your privacy is vital to us and hence it is important for You to know what Personal Data we collect, how we collect it, where all do we use it and also some of the rights that You are entitled to as a Data Subject.
For the purposes of this Privacy Policy:
The Policy hereby governs the collecting and /or processing of your Personal Data by us and is hereby notified to you in accordance with the required legal provisions.
This Privacy Policy ("Policy") applies to “Data Subjects” information collected and used by Company (which for the purpose of this Policy is the “Data Controller” and / or “Data Processor” as applicable unless otherwise specified herein) on its RETTRAC APP as a result of your use of RETTRAC APP or sharing of such information with us by any other means in connection with the activities undertaken on the RETTRAC APP.
The RETTRAC APP recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This policy describes how we treat information we collect from you, the types of information that we collect and matters related thereto. By signing up on the RETTRAC APP, you agree to the terms of this Privacy Policy and provide us with your consent to collect, store, handle and process such information. If you do not agree, please do not use or access our RETTRAC APP.
While using the RETTRAC APP, the Company will be collecting personal information of retailers as the same is required to serve you better and for fulfilling the objectives of our Services related activities provided to you. The below are certain types of information that we may collect from you.
Usage Data is collected automatically when using the Service. When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may use or share the information collected from you at the time you sign up, for our promotions activities, respond to a survey or marketing communication or use certain other site features in for the following purposes:
Non-personally identifiable information is used as described above and in other ways as permitted by applicable laws, including combining non-personally identifiable information with personally identifiable information.
We do not sell, rent, trade or publish your personal data/information. However, we may share your personal data/information only with:
The Company allows you to create an account and log in to use the Service through the following Third-party social media services but not limited to:
If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal Data and information that is already associated with Your Third-Party Social Media Service's account, such as your name, your email address, your activities or your contact list associated with that account.
You may also have the option of sharing additional information with the Company through your Third-Party Social Media Service's account. If you choose to provide such information and Personal Data, during registration or otherwise, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
We may use third-party Service Providers to monitor and analyze the use of our Service. For example: Google Analytics is a web analytics service offered by Google that tracks and reports RETTRAC APP traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Your Personal Data or information may be disclosed for the purposes including but not limited to the following:
Except as described in this Privacy Policy or at the time we request the information, we do not otherwise use, share or otherwise disclose your personally identifiable information to any third parties.
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission: Information regarding your location, Pictures and other information from your Device's camera and photo library.
We use this information to provide features of Our Service, to improve and customize Our Service.
The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.
The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure, while we strive to use commercially acceptable means to protect your personal data. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk.
Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We use firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
If we learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using these Sites or providing personally identifiable information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the RETTRAC APP. We may post a notice on our RETTRAC APP if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) protocol for establishing secure links between networked computers. Secure Sockets Layer (SSL) authenticates a website's identity and enables an encrypted connection and encrypts all your personally identifiable information. The encryption process takes the characters you enter and converts them into bits of code (unreadable format) that are then securely transmitted over the internet.
We adopt appropriate data storage and security measures to protect against unauthorized access, alteration, disclosure of your personally identifiable information stored on our RETTRAC APP. Access Token used for securing access to information. Also RETTRAC APP can’t be access without admin approval and login credentials.
Although we will endeavor to safeguard the confidentiality of your personally identifiable information however, transmissions made by means of the internet cannot be made absolutely secure. By using this RETTRAC APP, you agree that we will have no liability (whether direct, indirect, consequential or incidental) for disclosure of your information due to errors in transmission or unauthorized acts of third parties. You also undertake not to bring any suit, action or claim against us on grounds of such disclosure.
The Company will retain Your Personal Data and information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data and information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or we are legally obligated to retain this data for longer time periods.
In the event you wish to know what all personal information we have collected from you from the RETTRAC APP, you can apply to us in writing at the details mentioned below. We will provide you with all the details that you have requested for, except for the information which we cannot inform you about due to any legal obligation/restriction.
If in the event, there is a change/correction needed in any of the information that you have provided to us, which may or may not affect the provision of our services on this RETTRAC APP, you can apply to us in writing for making the correction in that information. Please note that we rely on you with regard to the accuracy of the information shared on the RETTRAC APP and hence any correction required shall be applied for in a timely manner.
On receipt of such correction APP, we will conduct an assessment to the extent required. If any additional information/evidence is required, you shall provide the same to us for further assessing your APP. On completing the assessment, we will correct the information as applied for and notify you or in case we are of the opinion that such correction is not required, we will notify you of the same along with the reasons.
Please note that we rely on you with regard to the accuracy of the information shared on the RETTRAC APP. You hereby represent to us that:
• The information you provide to us from time to time is and shall be authentic, correct, current and updated and you have all the rights, permissions and consents, as may be required, to provide such information to us.
• You are providing the information to us and our consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any applicable laws, third party agreement, judgments, orders and court decrees.
We and each of our representatives, officers, directors, contractors and agents shall not be responsible for the authenticity of the information that you provide to us. You shall indemnify and hold us harmless and each of our officers, directors, contractors, agents or any third party relying on the information provided by you in the event:-(i) you are in breach of this policy including this provision and the immediately preceding provision; and (ii) any suit, action or claim is brought against us by any third party with respect to the information provided by you to us.
By using the RETTRAC APP and/or by providing us your information, you give the consent to collect, handle, process and use of the information you disclose on the RETTRAC APP in accordance with this Policy, including but not limited to your consent for sharing your information as per this Policy.
If any stage, you wish to withdraw your consent, you need to send a written request regarding the same to the Data Protection Officer and to the extent applicable, state the reasons behind such withdrawal. On receipt of your APP, we will provide you with the response on the same at the earliest after conducting an assessment if required. Please note that from the date your withdrawal APP is accepted by us and notified to you, you will no longer be able to access the Services provided via the RETTRAC APP. Post the same, we will not be processing your information, unless we have any other legal basis to do so.
Only persons who can form a legally enforceable contract under the laws of the country where you are currently residing while visiting this RETTRAC APP, including but not limited to the Indian Contract Act, 1872 can use RETTRAC APP. If you are a minor i.e. under the age of 21 years, you should not use the RETTRAC APP or its mobile apps.
Our Service does not address anyone under the age of consent in any country. We do not knowingly collect personally identifiable information from anyone under the age of consent. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of consent without verification of parental consent, we shall take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
Our Service may facilitate you to link to other websites, for your convenience, transactions and/or other services, which are not within our control. When we do this, we will try and make it as clear as possible that you are leaving our RETTRAC APP. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility and liability for the content, privacy policies or practices of any third party sites or services. Once you have left our RETTRAC APP or is again redirected by third party on this RETTRAC APP, we shall not be responsible for the protection and privacy of any information for the period of absence from our RETTRAC APP and for the information which you provide to any third party RETTRAC APPs. You should exercise caution and look at the privacy statement applicable to the website in question.
We may update our Privacy Policy from time to time at our sole discretion. We will notify you of any changes by posting the new Privacy Policy on our RETTRAC APP. We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the bottom of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on the RETTRAC APP.
If you choose to visit the RETTRAC APP, your visit and any dispute over privacy arising from your visit to our RETTRAC APP, is subject to this Policy and the RETTRAC APP's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the Laws of India and shall be under exclusive jurisdiction of the Courts located at New Delhi.
If you choose to visit the RETTRAC APP, your visit and any dispute over privacy arising from your visit to our RETTRAC APP, is subject to this Policy and the RETTRAC APP's terms of use. In case you have any discrepancy or grievances with regard to our processing of information provided by, or any questions regarding this Policy, you may contact the Grievance or Data Protection Officer as identified below:
Name: Anit Rangra
Email: admin.retrac@dsgroup.com
Office Address: Dharampal Satyapal Group, C 6 - 10, Dharampal Satyapal Rd, Opposite Haldirams Factory, Block C, Sector 67, Noida, Uttar Pradesh 201307